Privacy Policy

Effective Date: September 8, 2026

1. Introduction

Welcome to Intandem ("we," "our," or "us"). We provide an AI-powered procurement intelligence platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our application.

2. Information We Collect

• Account and Tenant Information: When you register, we collect your name, email address, password (securely hashed), and company details (such as company name, NAICS/NIGP codes, geographic scope, HQ address, and a summary of your business capabilities).
• Payment Information: If you subscribe to a paid plan, your payment information is processed directly by our third-party payment processor, Stripe. We do not store full credit card details. We only store your Stripe Customer ID and subscription status.
• Usage and Analytics Data: We automatically track user interactions on our landing page and dashboard (e.g., clicks, page views, opportunity interactions). To protect your privacy, we do not store raw IP addresses; instead, we store a one-way SHA-256 hash of your IP address. We also collect session IDs and truncated User-Agent strings.
• Publicly Available Contractor Data: We collect and process publicly available information from government sources, including the SBA Small Business Search and SAM.gov. This includes Unique Entity Identifiers (UEIs), company names, contact emails, phone numbers, active certifications, and capability narratives.
• X (Twitter) Interaction Data: If you interact with our AI assistant Tandy via X (Twitter) — by mentioning @Tandy_AI, sending a Direct Message, or having your tweet matched by our keyword monitoring — we may collect and process your public X username, X User ID, and the text content of your tweets or DMs. If you voluntarily link your X account to your Intandem account by providing your email address through our verification flow, we store your X User ID in association with your account record. We do not store your full DM history; messages are processed transiently to generate a response.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our platform.
• Analyze and score government contract opportunities against your specific business capabilities using artificial intelligence.
• Process payments and manage your subscription.
• Send you daily opportunity digest emails and transactional notifications.
• Conduct business-to-business (B2B) cold outreach to prospective customers identified through public government databases.
• Operate our AI assistant Tandy on X (Twitter), including responding to @mentions, Direct Messages, and keyword matches, and linking X accounts to Intandem accounts when you opt in through our verification flow.
• Improve our platform, features, and user experience.

4. Third-Party Integrations and Data Sharing

To provide our services, we share necessary data with trusted third-party service providers:

• Artificial Intelligence: We utilize Google Gemini to analyze and score procurement opportunities and to power Tandy's conversational responses. We may send your provided capability summaries and public opportunity details to Google Gemini for processing.
• Email Providers: We use services like Resend, Brevo, Mailtrap, Winnr, and Mailgun to send transactional emails, digests, and B2B outreach campaigns.
• Government and Location APIs: We integrate with SAM.gov, USASpending, FPDS, and the US Census Geocoder. We also use the OSRM Routing Engine for drive-time calculations (which may process your HQ latitude and longitude).
• X (Twitter): Our AI assistant Tandy operates as an authorized bot on X via the X API v2. Interactions with Tandy on X are subject to X's Privacy Policy in addition to this policy. We use X's API solely to read public mentions and DMs directed at the bot, and to post replies. We do not sell or share your X data with any third party beyond what is required to operate the bot.
• Payment Processor: Stripe.

5. Data Security

We implement industry-standard security measures, including bcrypt password hashing and IP hashing for analytics, to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

6. Your Rights and Choices

You may update your account information at any time by logging into your account. You can opt-out of our marketing or outreach emails by utilizing the "unsubscribe" link included in those emails.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at team@getintandem.io.